FAQs
Frequently Asked
Questions
Roofing questions from Nowra property owners
Straight answers to what people actually ask us: what we do, what it costs, how quotes work and what to tell us when you call. If yours is not here, ring us and ask.
Before you call
Have a quick look from the ground and from inside, and note what you can see safely. Do not get up on the roof to check, and do not go into the ceiling void to follow a leak. Anything you can see from ground level is plenty for us to start with, and roofs are a leading cause of serious falls around the home.
What roofing work do you do around Nowra?
Roof restoration, repairs, replacement, cleaning, painting and inspections, plus tile and metal roofing, gutter replacement, gutter guard, flashing, valley and ridge capping work. Homes and commercial buildings, across Nowra and the surrounding areas.
Do you work on both tile and metal roofs?
Yes, both, every week. They are genuinely different systems: tile tends to fail at the ridges, valleys and individual pieces, while metal fails at the laps, the fixings and the flashings. We work on both, so we have no reason to steer you toward one.
Do you do commercial work as well as homes?
Yes. Commercial jobs mainly differ in scale, access and keeping you trading while we are up there. If your site has opening hours, deliveries or induction requirements, tell us early and we will plan around them.
What is the difference between a repair, a restoration and a replacement?
A repair fixes one identified fault. A restoration keeps a roof that is still sound underneath and brings it back, with cleaning, repairs, ridge work and coating where the roof warrants it, usually for a quarter to a third of a replacement. A replacement strips the covering off and starts again. We will tell you which one yours needs, including when the cheapest is the right answer.
Is a quote the same as a roof inspection?
No, and they answer different questions. A quote prices work we have proposed, and ours are free. An inspection investigates the roof to work out what is actually going on, or documents its condition before you buy, sell or claim. Tell us why you are calling and we will point you to the right one.
What should I tell you when I ask for a quote?
The suburb, whether it is a home or a commercial building, the roof material if you know it, what you have noticed and roughly when it started. Photos from the ground or from inside help a lot. You do not need to diagnose anything, and you should never get on the roof to have a look.
Which suburbs do you cover?
Nowra and the surrounding areas, generally within about 20 kilometres. That takes in Bomaderry, North Nowra, South Nowra, West Nowra, Worrigee, Cambewarra Village, Berry, Shoalhaven Heads, Culburra Beach and Falls Creek. If you are near the edge, call with the address and we will confirm on the spot.
Can I just get the roof cleaned or painted?
Yes, both are jobs in their own right. What neither one does is fix a leak, and we will not let them be sold to you as if they do. If your roof needs repairs first we will quote those separately, so you can see exactly what you are paying for.
Do you do gutters, flashing, valleys and ridge capping?
Yes, all of them. Gutter replacement, gutter guard, flashing repairs, valley replacement and ridge repointing or rebedding. These are often where leaks actually start, so they are frequently the cheapest fix on the roof if you catch them early.
What if I have no idea what I need?
That is completely normal and it is fine. You do not need to pick a service name. Just tell us what you have seen, where it shows up and when it happens, and working out the cause is our job.
How do I get in touch?
Call (02) 4409 2597, email [email protected], or send the form on the contact page. Tell us what you have noticed and we will arrange a time to come and look. The quote costs you nothing.